M
merciful
Guest
Roman said:
Yes, he probably would have taken care of it, too. He sent me a lens valued at nearly nothing, and I was in a state of deep concern for a couple of weeks waiting; but it was fine.
Opinions? User Leica or New(er) RF
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Yes, he probably would have taken care of it, too. He sent me a lens valued at nearly nothing, and I was in a state of deep concern for a couple of weeks waiting; but it was fine.
MCTuomey
Veteran
I think Mr Gandy is reputable and very dependable. A little while ago I bought Dave Dimaria's Hi-Matic. It had recently been CLA'd by CQ, per Dave. When it arrived I noted the film speed ring was pretty loose. Dave contacted Mr Gandy who is now fixing the ring no-charge. Another instance: I received a defective Bessa R from CQ last week. CQ's taking the camera back and giving me my choice of options as to replacement. He was prompt and straightforward in his communications over the misfortune. If you search a bit, you'll find others who'll vouch for the guy's integrity, I believe.
Some feel Stephen is self-serving, while I believe he's pretty much a one-man shop trying to give those of us with non-Leica level resources a reasonable alternative for new RF equipment. I try to support him.
The risk involved in shipping noted is a good point. Cosina does a second-rate packaging job - basically cardboard cutout. Unfortunately, there are plenty of instances of pnoto gear arriving in damaged condition, some $2800 Leicas, some $25 RFs off eBay. It happens. Is it the factory, the shop, the shipper? Who knows? It's what the merchant does to respond to the misfortune that matters. Gandy seems to me to back his sales up rather well.
Some feel Stephen is self-serving, while I believe he's pretty much a one-man shop trying to give those of us with non-Leica level resources a reasonable alternative for new RF equipment. I try to support him.
The risk involved in shipping noted is a good point. Cosina does a second-rate packaging job - basically cardboard cutout. Unfortunately, there are plenty of instances of pnoto gear arriving in damaged condition, some $2800 Leicas, some $25 RFs off eBay. It happens. Is it the factory, the shop, the shipper? Who knows? It's what the merchant does to respond to the misfortune that matters. Gandy seems to me to back his sales up rather well.