Problem with eBay transaction. What to do?

You are forgetting one thing. If seller withdrew money from his paypal account, you are out of luck. Paypal can side with you all you want but you are not getting your money back. I got blackmailed once by buyer on ebay and paypal froze my account and refunded the buyer money. That was it. After every transaction I transfer funds to my checking account and so far everything worked out. I have sold tons of stuff on ebay and very rarely ran into problems. although i had few buyers that wanted something cheaper than they bought it from me and usually you can tell those right after they win the auction by the way they act. If buyer can prove to me that item is damaged more than i described it then I usually offer partial refund only after buyer proves it to me. What i do 100% of the time is take close up pictures of the item before i post the auction and as i pack it. if the buyer sends me a picture of a scratch or whatever else and i can't see it on my pictures then no refund is issued. Trust me I had 2 of those buyers that actually damaged my item and wanted half of their cost refunded to them. there is simply too much fraud going on. Paypal and ebay don't care about sellers and buyers, all they care about is money.

These days I do everything i can to avoid ebay and its been working great as I'm able to get most of my stuff cheaper and with better experience on the forums.

Good luck to you and try to enjoy the lens 🙂
 
True Kalex.
Mike you have to make sure they are not a fly by night seller. I believe he still has an M6 up for auction 🙂 so you may be fine money wise.
 
RF_newbie said:
True Kalex.
Mike you have to make sure they are not a fly by night seller. I believe he still has an M6 up for auction 🙂 so you may be fine money wise.
Click to expand...
Yes, he does. How did you know which seller it was?

I've been reviewing PayPal's User Agreement and there's something relevant to this case:
An item is not Significantly Not as Described if it is materially similar to the seller’s item listing description. Here are some examples:

The defect in the item was correctly described by the seller.
The item was properly described but you didn't want it after you received it.
The item was properly described but did not meet your expectations.
The item has minor scratches and was listed as used condition.
Click to expand...
Do you think I could still claim a dispute?
 
The problem here is if Mike wants to resell the lens one day. He'll have to mention the additional scratches, and we know full well that there a lot of folks here on RFF that would likely not buy such a lens, even though we know those scratches make no difference to image quality.
 
mike kim said:
Yes, he does. How did you know which seller it was?

I've been reviewing PayPal's User Agreement and there's something relevant to this case:

Do you think I could still claim a dispute?
Click to expand...
Yes Kim. They will not even ask you why you are disputing.
All you need to do is check "item not as described" and no questions will be asked. ! paypal WILL return ANYTHING within 45 days that does not say "for parts or repair" in the auction title or description. Just do it now so that you can make sure you get the guys money before he pulls it all. If the scratches bother you get a partial refund or full refund asap.
End of story. 🙂
 
There's another possible interpretation of what happened here. Seller new that if he mentioned ALL the scratches, including the ones on the interior elements, he would very likely have received far fewer bids. So he decides to not mention them, then claim ignorance later, and on top of that refuse refund. Here we go again... that old "caveat emptor" rational for letting the dishones person get off the hook. Maybe this guy was honestly unaware or maybe not. In any case, the way this game OUGHT to be played is that if a buyer expresses dissatisfaction based on facts, and the seller makes the refund immediately. Put it another way... if the seller had sold this item to a good friend and then the friend found the scratches, what do you think the seller would have done?
 
Yes... because the seller only described a couple of scratches on the front element. He did not say anything about the internal scratches. If he had, he'd have received fewer bids. If that was what he was thinking, he's being dishonest.
 
kalex said:
You are forgetting one thing. If seller withdrew money from his paypal account, you are out of luck. Paypal can side with you all you want but you are not getting your money back. I got blackmailed once by buyer on ebay and paypal froze my account and refunded the buyer money. That was it.
Click to expand...

Not true - Paypal will just refund anyway and put your Paypal account into a negative balance, which they will pursue you for, via the courts if necessary.
 
After sending emails back and forth with the seller, I ended up filing a PayPal dispute. The seller, annoyed by the fact that I'm making him "lose money and time" agreed to refund the item minus shipping cost (both him and mine) and I accepted. It may sound unfair to some, but I'm really tired of arguing with this person and I'd rather avoid raising the dispute into a claim unnecessarily.

Thanks to everyone contributing to the thread! You have been of great help.
 
back alley said:
take some pics with the lens and look at the resulting images.
i'm guessing they will be fine.

look here
Click to expand...


+1

I think that if scratches can only be seen looking throught the lens with a flashlight, they make no difference.

Shoot the lens and love it for its rendering, my two cents.

I have a Minolta 200mm aerial lens that is mounted in a PVC pipe barrel and focusses on a bellows. It has three REALLY huge nicks in the rear element. They don't show on either a Nikon D1 or 35mm FF film.
 
Scratches make a difference to the value if not to the performance. Mike paid a premium price for this lens, he needs to get a premium lens, IMHO.

All in all I'm glad he was able to work it out.

-Robert
 
akiralx said:
Not true - Paypal will just refund anyway and put your Paypal account into a negative balance, which they will pursue you for, via the courts if necessary.
Click to expand...


hahaha - good luck on that one.

Paypal will send out email saying "we ruled in your favor, but currently seller doesn't have enough money in his/her account to refund. We will do ourbest to recover money on your behalf." They will put your account into negative but they will not give a dime to the buyer until seller funds his account. Paypal is banned by law from accessing people's bank accounts to withdraw funds. so account will sit there with negative balance and seller will be able to open another paypal account. its a hassle but its possible to do.
 
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