Oren Grad
Well-known
Here's a variation on the usual "does anybody know a good film processing lab?" question. Let's make it "lab that does clean processing but also scans the negatives without clipping the histogram". I generally do my own developing and scanning, but it would be nice to have a reliable option available for when I'm time-crunched.
Not too long after the US branch of the Ilford Lab Direct operation opened I sent them a roll of XP2 as a test. The scans were pretty poor - excessively contrasty and clipped in highlights, shadows or both, and so not usable for anything other than a crude preview of image content. I contacted them the other day asking about this. They responded promptly but unhelpfully, saying they hadn't gotten any complaints and it must be an exposure problem on my part. Except that I have no problem scanning the same negatives myself, just setting the scan software to include the entire density range.
I guess either their scanning software/hardware setup cannot be adjusted as needed, or else they've decided that it's not cost-effective to optimize for each roll. Maybe they're right about that, at anything less than custom lab, per-frame charges.
So does anyone know of a lab that produces clean negatives but also routinely generates non-clipped, full-information scans? Or is that unreasonable to expect?
Not too long after the US branch of the Ilford Lab Direct operation opened I sent them a roll of XP2 as a test. The scans were pretty poor - excessively contrasty and clipped in highlights, shadows or both, and so not usable for anything other than a crude preview of image content. I contacted them the other day asking about this. They responded promptly but unhelpfully, saying they hadn't gotten any complaints and it must be an exposure problem on my part. Except that I have no problem scanning the same negatives myself, just setting the scan software to include the entire density range.
I guess either their scanning software/hardware setup cannot be adjusted as needed, or else they've decided that it's not cost-effective to optimize for each roll. Maybe they're right about that, at anything less than custom lab, per-frame charges.
So does anyone know of a lab that produces clean negatives but also routinely generates non-clipped, full-information scans? Or is that unreasonable to expect?