Received damaged Cron, advice?

I can never understand the hysteria over these minor problems with transactions.

You'd think that most of you people had never conducted a business deal before. You'd think that the seller just killed someone in your family, the way you're all carrying on.

Calling the police? Laughable.

If I got that lens, I'd be celebrating. Haze and scratches would be a disaster. What you got is a gift.
 
You're making the mistake of taking a small transaction personally. You come off as spoiled and self-righteous.

The woman has no idea how to evaluate an old lens. You actually came out way ahead by getting a lens in good cosmetic condition, with excellent glass, for a fraction of the going rate.

1) You haven't tried the lens yet.

2) You're cutting off your nose to spite your face. You want to return something to get your money back, and lose a large potential profit you could get for selling it "as is" to someone else?

3) Big deal, the seller doesn't reply as fast as you like. So you essentially now want to get the lens for nothing by forcing her into a large "partial refund". I don't buy the "partial refund" game. Either send it back or keep it.

Why is it a "deadbeat seller"? You think everyone is deliberately cheating you? The seller usually deals in cheap knick-knacks and doesn't know anything about lenses.

You got a steal, and now you're crying. Be a man.

* Go to "advanced search". Look up the seller's contact info and phone number. Call her. Use Skype if the 20 cent phone call bothers you. Talk to the seller.

Several valid points here, but this response is WAY too judgmental on the OP.

And why defend the non-RFF member-seller over our brother-in arms? (Hey, it wasn't you, was it?) 😉
 
My point is not to panic over a minor glitch in a deal, and realize when you came out way ahead.

Every eBay deal that has a slight problem doesn't have to turn into an adversarial situation. People love to adopt the "victim" mentality.

What's the lens worth the way it is? $50? $100? $200?

How much of a "partial refund" is justified?

Just a little while ago, in this thread, someone was gloating that they got a $2000 refund from PayPal and then forced a chargeback on the item as well, making a $2000 profit.

That's just gaming the system, and turning trading into an unpleasant mess for all concerned.
 
You're making the mistake of taking a small transaction personally. You come off as spoiled and self-righteous.
That is an unfair statement to make to someone you don't even know and besides
you just joined the forum and you have no idea about his past dealing w/anyone .

Why is it a "deadbeat seller"? You think everyone is deliberately cheating you? The seller usually deals in cheap knick-knacks and doesn't know anything about lenses.

Ahmed,There again you are making asumptions as if you know this person. He has the
right to handle this matter any way he see's fit, its his money.
 
I'm making the assumption based on his posted responses. You know as little about him as I do.

Why do you take the opposite tack and assume he is 100% correct?
 
Wow, there are a lot of strong opinions about this topic.

I've never even considered making a formal dispute with ebay in the past, and I was hesitant to do so this time, which is why I came to the forum for some advice.

My mentality for requesting a partial refund is that it would cover some of the cost of a repair, hopefully getting the price down to a cost where I can manage it. Really, I just want a lens in sound mechanical condition. I'm equally happy to send it back to her if she thinks my offer is unfair.

If there are people that are willing to pay $200 for it in the condition it's in, then that's great. But I didn't and don't have the idea of profit in mind. I entered into this transaction feeling assure that I would receive a lens in decent condition. There could have been serious haze and deep gouges on the elements and I would not have cared in the least. Obviously if I could afford it, a 250 dollar repair is still worthwhile on this lens. But I would not have bid on this lens if its condition were accurately described. I would have been fully aware that I probably couldn't afford it and left it be.

While most Leica shooters consider a 150 dollar lens to be a good deal, particularly on something like a DR summicron that sells in stores for particularly more, the fact remains that in my position it is a significant sum of money. I gather my money for photography by working hard throughout the summer and saving pennies throughout the school year. I sold off a large portion of my camera gear to be able to afford an M2 and a lens. I was fully aware that this was a risk, but I don't think it's unreasonable to hope that I get gear in reasonable condition in return. My M2 has issues, but I know that I got a pretty good deal on it and old equipment has "personality." More importantly, none of its issues have a real effect on its ability to perform its essential function of taking photos. Nothing was hidden or omitted in the listing, and the seller was very friendly and communicative throughout. I would never have dreamt of contacting that seller with a complaint about the camera.

Furthermore, I've sent her probably close to ten emails since the auction ended, and I've not received a single reply. More recently I tried calling her again with no answer. If a formal claim is the only way to get her attention, then so be it. I would be happy to discuss it with her, but that's obviously not going to work. As it is, she has the option of responding to my claim. I'm willing to work something out with her without pressing paypal arbitration, but I'm pretty fed up with her on all accounts. I call her a deadbeat seller specifically because she has proven herself to be unwilling to communicate with me.

Finally, I started this thread in order to ask some advice about the lens, which I have received. You are more than welcome to think whatever you like about me as a result, but I will politely ask you to refrain from publicly questioning my morals. Feel free to avoid dealing with me in the future if you don't think I'm fair.
 
Last edited:
I can't believe that people are basically attacking the OP. That doesn't make sense.

If I sell something and the buyer finds that the item is defective I will of course take it back and issue a full refund. Now, the lady selling the lens might have had no idea if the lens was defective, but unless she specifically stated "sold as is, might be broken" the buyer has every right to expect a working lens.

I agree with people saying that finding a friendly way out of this is better than using the dispute system, if possible.
 
It sounds like a friendly solution isn't possible. I also don't buy the excuse "she just sells knick nacks." Actually, no, she doen't "just" sell knick nacks, she sells knick nacks AND expensive photography equipment. If she, as a seller, didn't want to deal with these issues, the least she could have done is sold it "As Is" -- that's why "As Is" is an OPTION for sellers. But THE SELLER just HAD to rake in the auction profits off a "very good" sale, and should be responsible if the lens isn't up to snuff.

I think the OP should ignore the haters in this thread; they're probably all just bitter ebay sellers who've screwed their customers themselves, and been financially spanked by ebay for it.

OP, you should be made whole again. Keep up the fight.
 
For what it's worth, she accepted my offer for a partial refund. I'm happy, presumably she's happy (or at most slightly irritated at losing some money). Everybody can go on living, and I'll figure out what I'm going to do with this lens.
 
what a shame to attack the original poster, $150 is a lot of money to a lot of people! i remember buying my first camera for $125 and being heartbroken when i got home and found out it needed to be serviced.

bob
 
well done, martain! why not send Sherry Krauter an e-mail describing the problem and see what kind of estimate you get for a partial or full CLA. last year SK did a partial CLA on a Canon 50 for me - cost w/ shipping was around $90, iirc.
 
Several valid points here, but this response is WAY too judgmental on the OP.

And why defend the non-RFF member-seller over our brother-in arms? (Hey, it wasn't you, was it?) 😉

Couldn't agree more here.

You might not agree with the OP's choices, but they're his to make, not yours. Is his conduct a mistake? That's his mistake to make, not yours.

Let's just say we all wish it works out the way the OP hopes it does.
 
Back
Top Bottom