ChrisPlatt
Thread Killer
Good. Fear of retaliation keeps good buyers from telling the truth about bad sellers.
Chris
Chris
myoptic3 said:As a seller, I am a lot more hesitant to sell w/ these new rules and it isn't fair.
ChrisPlatt said:Good. Fear of retaliation keeps good buyers from telling the truth about bad sellers.
Chris
gdi said:Sellers who had been paid promptly should have left honest feedback after payment ...
foto_fool said:I have to wonder if folks who want the seller to post feedback immediately after payment has been sent have ever sold anything on eBay 😉.
foto_fool said:The transaction is not complete until the buyer accepts the goods.[/B] This is how escrow works, which is a formalization of the transaction process that minimizes risk to buyer and seller.
ChrisPlatt said:Good. Fear of retaliation keeps good buyers from telling the truth about bad sellers. Chris
foto_fool said:I have to wonder if folks who want the seller to post feedback immediately after payment has been sent have ever sold anything on eBay 😉.
The transaction is not complete until the buyer accepts the goods. This is how escrow works, which is a formalization of the transaction process that minimizes risk to buyer and seller.
Am I the only seller who has had more than one buyer claim the goods were DOA, return them for a refund, but send back somthing other than what I sent them? One time the serial numbers were different. Another time it wasn't even the same model!
The whole positive/neutral/negative feedback thing is simplistic, almost childish. In this age of data-rich web coding eBay should do away with the current scheme and allow sellers to give detailed buyer ratings just as the buyers now do the sellers: "pays promptly", "communicates well", "understands and abides by terms and conditions of sale", and "doesn't whine" would work for me 🙄.
gdi said:Did you refund before you received the substitution item back from the buyer? Did you go ahead and refund after you knew the item was not what you sold? Of course not - you held the buyers money till you received satisfaction, right?
You confuse the fully completed transaction with the intent of feedback. When the buyer pays, they have fulfilled thier commitment and also invested trust in the seller. A lot of sellers choose not to trust - in not only the buyer, but in thier own ability to work out an honest problem. Hence, they hold positive feedback for fulfilling the purchase obligation hostage.
Should a seller have to provide feedback immediately after a payment ? (I never said that. BTW) I don't think so, but the only reason for withholding it till the buyer provides it first is to keep the option to retaliate open.
A Dictatorship forcibly passed down from the unscrupulous seller, right? 😛M. Valdemar said:Most of the people who approve of the changes are the type of whining, petty buyers who will now be free to leave a negative for the smallest and most minor problems. Dictatorship of the cheapskates and self-righteous.
I'm confused - is your good feedback a result of providing a pleasant experience or because you withhold feedback till you get good feedback from those despised customers? 😉I don't think anyone who has experience as a seller of high-value, high volume items thinks this is fair. I have excellent feedback since 1998, never deceive or cheat buyers, yet inevitably, and more so now then in the past, you get pain-in-the-neck buyers with absurd demands.
I doubt this will be a problem for eBay. If the buyers are there the sellers will stay, there is no question about it.eBay may be in for trouble. They are clearly not a "venue" now, they have corralled sellers into their profit scheme.
Come on, you know that isn't the point of feedback! 🙄foto_fool said:Clearly men of goodwill can disagree. Of course feedback is withheld to keep the option of retaliation open. That's the point - there needs to be some way to keep scamming buyers accountable.
There you go, the existing feedback system wasn't working for you. Weren't you warned away by all the Negative retalitory feedback these sellers received prior to your transaction? :angel:And yes I was damaged in both cases. My own stupid fault. After the sale the money was in my PayPal account, but by the time I received the false returns it was not. They paid with credit card and disputed the transactions. PayPal and eBay were useless in helping me to resolve, though both "buyers" were eventually thrown off. Now when I receive money into PayPal I transfer it out immediately.
I don't really disagree with the fact that the seller should wait till the product is delivered prior to giving feedback. But that is a lot different from withholding your feedback to retaliate - which you say is the intent of seller feedback.You may disagree but I stand by my assertion that the buyer's responsibilitiy in a transaction is not complete until the buyer accepts the goods and confirms that they don't want their money back.
I have sold a few multi thousand dollar items on eBay - I haven't lost any yet.M. Valdemar said:No, I don't despise them and I buy AND sell on eBay. I always immediately leave good feedback when I receive a satisfactory item.
But it's a fact of life that the more you sell, the more buyers you will encounter who want something for nothing. Some of them are quite skillful and deliberate in what they do. They know EXACTLY how to work the system to steal items.
Try losing a few $1000 cameras to a conniving jerk, then come back and tell me that sellers should be completely defenseless.
I'm confused - is your good feedback a result of providing a pleasant experience or because you withhold feedback till you get good feedback from those despised customers? 😉
gdi said:I have sold a few multi thousand dollar items on eBay - I haven't lost any yet.
No doubt, I would be very upset if it happened, but I don't think that negative feedback will resolve it. Are you saying that a single buyer id can rip off many sellers without getting banned and therfore nullifying the need for neg feedback?
The only way I see sellers getting ripped off is with a stolen card, chargeback, or forged Money Orders, etc - there are ways to protect yourself from that. Honest buyers are always at a disadvantage compared to sellers - they pay up front. Sellers will never be defenseless.
M. Valdemar said:Don't rely on eBay to weed out, suspend or kick off bad buyers.
Their "trust and safety" record is atrocious, it's not going to become magically better.