Sensor Replacement Policy 2017

C

Calzone

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Until 15 August 2017 the current policy of free sensor replacement for effected models (M9, M9-P, MM, and M-E) if affected by the corrosion problem continues.

Post 16 August 2017 the above still applies, but with the stipulation that the camera has been purchased new within the past 5 years.

Also post 16 August 2017 there is a new program for cameras purchased more than 5 years ago, where the customer pays a portion of the replacement costs for the sensor replacement (982 euros/ 825 euros plus 19% VAT) with the bonus of a "Free General Overhaul" with a one year warranty.

The upgrade offers now have more attractive terms but are limited to Typ 240 generation cameras.

I had my MM undergo sensor replacement. I sent it in early December last year, was told 8-10 weeks, but it took 12 weeks..

Cal
 
Very interesting, Cal. Where did you learn this?

I guess those immediately affected will be second-hand owners and M9 owners who bought more than five years ago. I believe the M-E and MM were introduced five years ago, so those owners will have to pay close attention to their expiration date.

This wil be especailly unfortunate for M9-series sellers with original sensors.

Glad I had mine done last year. I always considered it pretty generous of Leica to fix cameras of second-hand owners, which I am.

John
 
johnwolf said:
Very interesting, Cal. Where did you learn this?

I guess those immediately affected will be second-hand owners (completely out of luck) and M9 owners who bought more than five years ago. I believe the M-E and MM were introduced five years ago, so those owners will have to pay close attention to their expiration date.

Glad I had mine done last year. I always considered it pretty generous of Leica to fix cameras of second-hand owners, which I am.

John
Click to expand...

John,

I got this info from Leica. If you PM your E-mail I'll forward you the E-mail I received.

Kinda hurry up for people who bought used CCD cameras. The envelope is closing, and the phase out begins.

If you want your sensor replacement for free the time is now. Hurry-up.

Cal
 
Calzone said:
John,

I got this info from Leica. If you PM your E-mail I'll forward you the E-mail I received.

Kinda hurry up for people who bought used CCD cameras. The envelope is closing, and the phase out begins.

If you want your sensor replacement for free the time is now. Hurry-up.

Cal
Click to expand...

That's alright, I'll wait for the announcement.

I think Leica can expect a flood of cameras for inspection starting now.

John
 
Well, knowing what Leica isn't something cheap, paying 852 + VAT Euro for sensor replacement and this :

*The general overhaul of the Leica M-camera includes the following items:

• Cleaning and overhaul of the shutter cocking mechanisms
• Cleaning and maintenance/repair of the multifunction wheel
• Cleaning of the main switch and shutter speed dial
• Adjustment of the baseplate locking system
• Refurbishment of engravings
• Renewal of the protective film on the baseplate
• Maintenance/repair of viewfinder displays

seems to be OK.

This should be visible for everyone, I guess:

http://en.leica-camera.com/World-of...ica-M9-M9-P-M-Monochrom-and-M-E-camera-models
 
Ko.Fe. said:
Well, knowing what Leica isn't something cheap, paying 852 + VAT Euro for sensor replacement and this :

*The general overhaul of the Leica M-camera includes the following items:

• Cleaning and overhaul of the shutter cocking mechanisms
• Cleaning and maintenance/repair of the multifunction wheel
• Cleaning of the main switch and shutter speed dial
• Adjustment of the baseplate locking system
• Refurbishment of engravings
• Renewal of the protective film on the baseplate
• Maintenance/repair of viewfinder displays

seems to be OK.

This should be visible for everyone, I guess:

http://en.leica-camera.com/World-of...ica-M9-M9-P-M-Monochrom-and-M-E-camera-models
Click to expand...

Ko-Fe,

Thanks for the link.

Cal
 
I think they are missing out on a possible review source. For folks who purchased a camera used they could increase the cost by 50% and support the folks who did not feel used supported at a level befitting the Leica image.

I just don't see a lot of opportunity for independent repair people to make a business out of working on digital M's. My guess is that it would take a lot of capital investment to buy specialized equipment.

B2 (;->
 
Thanks Cal. I also received the email from Leica about the new policy earlier today. My 4-year old M9M did not develop the symptoms of the dreaded pox as yet....does anyone know how to induce it?
 
JMQ said:
Thanks Cal. I also received the email from Leica about the new policy earlier today. My 4-year old M9M did not develop the symptoms of the dreaded pox as yet....does anyone know how to induce it?
Click to expand...

Jean-Marc,

A humid enviornment will encourage the corrosion.

My sensor on my MM only had a trace. The corrosion was only visible in some files.

Also my MM I got delivery about 5 months from the initial fall release. Might my camera be over 5 years old? I got it late January or early February; shot the camera for two years just downloading onto a computer, and now I think I have been printing for now three years.

Cal
 
M9 Sensor Replacement 2017

M9 Sensor Replacement 2017

Some news on changes to the conditions governing M9 sensor replacement:

http://en.leica-camera.com/World-of...ica-M9-M9-P-M-Monochrom-and-M-E-camera-models

"From 16 August 2017, and until further notice, we will offer our customers the following new programme for all camera models mentioned above that were purchased longer than five years ago. Here, the customer pays a share of the replacement costs for the affected CCD sensor amounting to 982 euros (825 euros plus 19% VAT). Included in this programme is a free general overhaul* of your Leica M camera and a one year warranty on the same terms as for new products."
 
Thank you for posting this. I had been procrastinating because I was using my M9 so much in situations -- wide open or nearly, dim bars -- where the corrosion wasn't noticeable.
 
You would think they'd replace every sensor that became corroded, or might. You can get a rebel xs for $100 these days.
 
John, this will absolutely affect all CCD cameras that are over 5 years old and still have the old sensor. I suppose the price for these cameras will drop by the sensor replacement cost or about USD$1000.
 
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