Frank Petronio
Well-known
So, given a free afternoon, where do you go in NYC to actually handle and play with USED Leicas and other exotic cameras?
Good old London Leica browsing and shopping!
All items on display are a few inches away from your nose (behind glass) and the sales people -and most often than not the owner himself- will let you walk about in peace for ages before considering asking you if you need any...help!
This has always been my experience. But then, sales people in the UK are rarely driven by commission pay likely to make them impatient and rude towards reluctant or just plain window shopping customers.
Hm. I don't think I have ever found anyone rude at B&H or Adorama. I am pretty sure neither place is commission sales. I found New Yorkers, but I can understand how someone who hasn't visited New York before might confuse that for rudeness. If they won't show you something, ask them why they won't show you something. If the lens they show you is crap, tell them it is crap. Maybe even tell them that they are insulting you with what they showed you. Push them a bit. Like Calzone says, you just have to be prepared, and part of that is understanding that you are in a particular culture that might be different from where you live.
And the alternative is to go to PhotoVillage or Fotocare, conveniently only blocks away from Adorama and a short taxi ride from B&H.
I like Classic Camera in Pied Bull Yard in London. 🙂
Good old London Leica browsing and shopping!
All items on display are a few inches away from your nose (behind glass) and the sales people -and most often than not the owner himself- will let you walk about in peace for ages before considering asking you if you need any...help!
This has always been my experience. But then, sales people in the UK are rarely driven by commission pay likely to make them impatient and rude towards reluctant or just plain window shopping customers.
Hm. I don't think I have ever found anyone rude at B&H or Adorama. I am pretty sure neither place is commission sales. I found New Yorkers, but I can understand how someone who hasn't visited New York before might confuse that for rudeness. If they won't show you something, ask them why they won't show you something. If the lens they show you is crap, tell them it is crap. Maybe even tell them that they are insulting you with what they showed you. Push them a bit. Like Calzone says, you just have to be prepared, and part of that is understanding that you are in a particular culture that might be different from where you live.
And the alternative is to go to PhotoVillage or Fotocare, conveniently only blocks away from Adorama and a short taxi ride from B&H.
I like Classic Camera in Pied Bull Yard in London. 🙂
I found everyone at B&H and Adorama extremely helpful, but I was prepared.
I was at B&H buying a Domke bag. The salesman asked me If I needed anything else. I happened to ask him about the Leica lense rebate on an 50/2.8 Elmar. He asked me if I wanted to see it, but when I told him that I was heading directly to Adorama to look at used lenses first he offered to give me a printed price quote. Evidently the salesman did not think my bluntness as rude.
Moral of the story: New Yorkers appreciate others who are blunt and to the point.
****************
At Adorama seeing used equipment is difficult unless you are prepared, but if you are well prepared you will get extraordinary service. Each time, the items I wanted to inspect were given to me to study without any pressure. I was told take your time, while the salesmen aided other customers.
When I decided on an Elmar, which was like new with, box, papers, and case, I used the B&H price quote as leverage to lower the price. They dropped the price a hundred below the price quote, but I told the salesman that that wasn't low enough. He went back to the buyer again for a lower price. I ended up with a great deal.
Moral of the story: "Understand the culture." Be aggessive. Knowing what you want was greatly appreciated. BTW none of my bluntness, or being direct is not thought as being rude.
My advantage is that I am a New Yorker, so all this aggessive behavior is normal.
Calzone