Shipping to Canada

[bwidjaja]

Recently I sold digital camera and shipped it to Canada. The buyer claimed that the camera shows a vertical line which implies something is wrong with the sensor. I specifically tested the camera prior to shipping and did not notice this issue. I used USPS priority for shipping.

Here are some questions:
1. Has anybody had issues with sensor being damaged enroute to Canada?
2. What carrier do you normally use?

Thank you

 

[benlees]

M8?😉 It seems unlikely the mail service would cause this? How was it packaged? Unless you are 100% certain the camera did not have this problem (which begs the question: why did you check for it?) then offer a refund and try again. Might be less hassle than getting the $ from the postal company.

 

[colyn]

Unless you are 100% certain the camera did not have this problem (which begs the question: why did you check for it?).

This comment inplies dishonesty on the part of the seller.

I alway check function on any item I sell before shipping.

 

[PatrickCheung]

Maybe a Tim Hortons fueled hocky fan mail man used it as a puck for pond hockey! If it's the courier's fault, then it's... well the courier's fault, regardless of location.

But I agree with the above post... I doubt that a courier would mess up a sensor! Get proof from the buyer!

 

[bwidjaja]

@benlees; it is a habit for me to check the item i am selling before sending, i think that is a good practice.

PatrickCheung, any suggestions on what proof other than images taken with the camera?

 

[benlees]

I apologize for suggesting any dishonesty. I read it as you were checking for a specific fault that that particular model of camera was known for. A general check over is of course the thing to do.

 

[rod64]

It makes no difference where it was shipped to...Canada, US, or overseas. I got my M9 from the UK and it made it here safely. It could have gone across the street and still suffered damage or the problem may be totally unrelated to shipping.