ups, this will kill ya!

back alley

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my friend marilyn and her husband tom are 2 of my biggest supports and great friends.
when our first rff book was published they were one of the first to order it.
it was delivered without a problem or fanfare.

with the advent of book #2, marilyn was prompt in ordering and looked forward to seeing even more fabulous shots from our international gallery of photogs.

now, my friends live on an acreage and sometimes a driver unfamiliar with the territory has a problem finding the place.
this happened with the second book. she received a call from ups saying so and what should they do?
marilyn works at our city hall, for one of the city councellors. she told ups that they could deliver the book to her place of work.

they couldn't find city hall either!!

they phoned to tell her so.
and then they returned the book to lulu.

dontcha just love ups?

joe
 
I never use UPS when I have a choice...the ground shipping is so damn slow...its rediculous...more times than once I have had things broken or boxes with big rips in them.
The driver who delivers to our neighborhood is a great guy, but I dont like the company.

I like USPS Priority Mail
2nd best Fed ex
3rd DHL...
NO UPS when I have a choice!!!
 
It wasn't UPS or Fedex that caused me the fun in Wilson. DHL - they claimed my address was not valid. Yeah. 80 year old house on the main street in a town of 40,000, house number in the three digits. Real hard to find. Even Yahoo Maps and Mapquest know where it is. Not DHL. My package went back to the eBoy shipper, who wanted me to pay again to have it delivered by some alternate method. Oh, and by the way, DHL's customer service? Uninterested, ugly, just plain rude.

Best Regards,

Bill Mattocks
 
As unbelievable as it sounds that they could not find city hall I can believe it coming from UPS.

Nikon Bob
 
Maybe the glass pyramid got them mixed up, and they ended up here?

I mean, it's only about 10 city blocks away on the other side of the river, so it's easy to see how they could make the mistake.
 
Some time ago, a friend of mine ordered a Dell computer here in Spain, delivery done by UPS.

Days went by, no computer.

UPS called saying they couldn't find the address, and prompted my friend to contact Dell for them to provide UPS with the correct address.

Dell said it was UPS who should call them instead, UPS kept saying the opposite.

After days of the same, with no agreement on such an absurd question and with no computer either, my friend finally made a chargeback on the CC and bought a computer locally.

Live to see !

Oscar
 
when ups was delivering the RF book to me they called to tell me that the driver had my adress but needed the suite number...when I asked if the driver had even tried to find my place they assured me that he had...I don't have a suite number. I @#%$& hate UPS.
 
back alley said:
dontcha just love ups?
No. They have fallen from grace in my eyes over time.

My girlfriend ordered a new cellphone (with service) and had her number transferred to it; she asked for overnight delivery. This was last Tuesday. I was still on my very long and extended "vacation", and I was home doing various chores, so there was no possibility I could have missed them ringing the door.

No note, no notice. Nothing. She thought it was strange; Thursday calls the phone co. and they give the tracking number. Tracking number shows nothing on UPS site (in transit). Saturday, it suddenly shows that they're on their third attempt. She asks if she can pick it up. They say that she won't be able to do that until Tuesday, which was absolutely bizarre; if you've asked for a hold, you know why.

My Canon lens was supposed to arrive on Monday. No Dice. Tuesday, they left the notice on somebody else's mailbox...next door. The address on the package was correct.

This is the "redux" version.

Too much bunny business this past week to trust them anymore. I thought DHL sucked eggs. UPS blows them.
 
bmattock said:
Oh, and by the way, DHL's customer service? Uninterested, ugly, just plain rude.
I've dealt with them. "Customer service" at DHL is a misnomer. I think DHL stands for Does Hurt Lots or something like that.

Airborne Express was really bad. DHL bought them and made them even worse.
 
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