V600 frame spacing

[Moto-Uno]

When scanning negatives,no matter where I set the film size in configuration,the second and (or) third frames have a heavy band and some of the negative is cut off.Using the marquee doesn't replace the missing part of the negative and Epsons tech response is non existent. Any suggestions would be much appreciated.:bang:
Thanks,Peter
ps: 6x45 is okay however.

 

[Moto-Uno]

It may have been a bit late last night to post this question,however,due to Epsons lack of response to the same question,I'm hoping someone here may have had similar troubles.Any help is again appreciated.
Regards,Peter

 

[xvvvz]

I recently posted this in a thread just a few below this thead:
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It sounds like you are experiencing the common problem where auto-cropping does not work (you did switch the format size parameter in the software configuration box to your particular format though, right?). You will find many references to this problem on the internet. Many people never realize that they are missing part of their image(s) until they get an obvious error like the one you experienced. If they did a careful comparison of most scans though, they would probably be surprised to find how many of their images on film are overly cropped or mis-cropped by the software's auto-cropping. Auto-cropping is nothing more than a "guess" based on an algorithm and it is often fooled.

Most people I know just set a batch scan of manual crops. It is easy to set up and you know it will be accurate. In the end, this actually takes less time because you don't have to spend time doing comparisons of scans to film and then have to do the inevitable rescans. The others have pointed you in the right directetion but here is a page of tips I put up to help people learn about creating manual batch scans with the EpsonScan software:

http://www.betterscanning.com/scanni...hscanning.html

Doug

 

[Moto-Uno]

Thanks you Doug!! Epson got back to me with the most pathetic reply I've
ever experienced? After a detailed explanation of the problem,they responded with a link to the manual about putting the film in the holder! Reading comprehension is obviously not a job requirement. There I've vented.
Many thanks again Doug
Regards,Peter