They are very simply 'just a company.' They don't deserve "loyalty." I react to what they do at any given moment. There's no 'stored-up positive sentiment' from previous acts that balance out the present.
It doesn't matter to me that they've treated SOME Leica owners well. They didn't treat ME well at all. And, whether or not one can replace any part of an "-M" camera isn't such an issue for me. They DON'T service the Leica CM, which they used to call the "compact M." So, i guess there's a line of unfortunate demarcation there, and it affected me negatively.
My "bashing," though, at this point, is specific to the M9Ti. I do find it ridiculous. Leica used to be a company that produced the most solid, well-engineered PHOTOGRAPHIC TOOLS. Now, they're interested in frivolous, exorbitantly priced toys for people who aren't photographers. One minute they say they're working on an -R solution, and the next minute that's not true. Meanwhile, they're concentrating on a collector's edition that will never make a worthwhile photograph.
Folks say they need this 'sultan money' to keep things going. And, that the technology will trickle down to the real user base. But, 1) if they operated differently, this wouldn't be necessary; and 2) the company should be innovating just as a matter of course, not as some sort of incidental reward.
I disagree with the assertion that this is like Chevy drivers looking at RangeRover drivers with jealousy. No one's complaining about the S2's price. It seems expensive, but it fits it's niche. It's a completely new design, and borderline revolutionary. The M9Ti is like taking a RangeRover, making its chassis out of a more precious metal, adding a HU display and charging 3x the price. Except, the new chassis might actually save weight/fuel and be stronger in case of impact. Actual value. This is more like taking a Canon 5D, making it out of titanium, and adding a projected level display. Designing a beyond dweebish holster for it, and then charging 3x the price. Could you see ANY other camera company doing this? Perhaps Contax had precious special editions. But, where are they now?
Still, what is the point in complaining about how some people feel about a company? What makes them so sensitive and dear that they require your defense? This isn't like PC users taking potshots at Apple products, simply because they've chosen the other team. This is primarily about Leica users feeling abandoned — disappointed that the company too often seems too interested in serving a group that has never represented the company in return. We're not talking about M9 users. The M9Ti buyer is a different category entirely. I don't know who speculated on his/her intelligence in some other post, but yeah - if i saw someone using one, the quip "more money than brains" would spring to mind. Absolutely. And, if it were in the holster, i'd have to keep myself from laughing out loud. But, as there will only be 500 pieces, there's not much likelihood of that ever happening.
500! That number alone is incredible. I wish Leica were less interested in elitism than in making photographic products for photographers.
And, yes the promotional material is a bit insulting. I love how they have design sketches strewn about. Carefully annotated to show how their dimensions and curves are so optimally specified. The resulting product is one-size-fits-all, but somehow that size and shape is perfect for everyone....