A word on Dwayne's Photo and Order Status...

KM-25

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Aug 24, 2006
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A note to those getting all upset at sending your film in last minute then complaining that Dwayne's might not have got it in time, or worse yet, the people who's main goal in life is internet specualtion:

In the past week, they have received thousands of rolls of film, about 1,000 parcels in the past two days from Fedex alone. They have the K-14 machine running 24-7 sans the holiday weekend. They are getting swamped with calls, media, people wanting tours, people wanting to pay big money for the "Last Roll" slot ( not gonna happen ) and even people getting rude and yelling at these sweet women on the phone, sometimes cussing.

Everyone who showed up today in person were great. Patient, quirky, understanding and considerate, no egos. Folks, they are taking the weekend off, they will not respond to your pleas, calls or emails until Monday, period. They are exhausted, have a lot of work to do and need this holiday to re-group, spend time with their families and reflect a bit….they are human too.

So try not to speculate about what film made it under the wire or not and if it will be souped or not, this will all sort it self out on Monday and the days that follow. Now, in terms of getting your film done on the last run, cool beans…but…not the smartest thing to do if you really want your film to actually be processed. I *think* I might have film in the last run, but I don't really care. All that has ever mattered to me is making great Kodachrome images that I can make a great book out of, I sent my film in eve 50-100 rolls and as often as I could.

So if YOU missed out by sending your film out late, that is not Dwayne's fault, stop speculating about what might happen or what YOU think they should do to accommodate you and be as gracious and patient as the people who drove thousands of miles to actually BE there did.

I accidentally shot two rolls of 25 at 64 right before the deadline for push / pull processing. The images were of my 84 year old Grandmother I had not seen in 20 years. I drove 400 miles from Dallas to Parsons in gnarly slow driving conditions to make sure I met their deadline that day, for two rolls of film.

Let Dwayne's Photo have the weekend to re-group, then you might be surprised by what you find actually happens in real life, not on the darned internet.
 
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