If we're talking conventional b/w film here, I do the souping myself. If we're talking C41 film, I work it on a "two-tier" system:
-The really critial stuff gets taken to a pro lab in Manhattan. For me, that manhattan Color Lab on West 20th Street (off Fifth Avenue). A very solid lab overall.
- For "everything else", there's the corner Rite Aid, whose photo department, seems to suffer minimal turnover, which is usually a good sign in terms of management. I've rarely had a roll come back scratched or gritty, though that might be because I have the film handed back to me uncut, without printing or scanning. It's cheaper for me this way, too.
- Barrett