stech99
Newbie
New here, but from my browsing it looks like an awesome site.
I am hoping the resident Genius will come out of the woodwork to resolve some strange happenings with a CoolScan LS-2000.
:bang:
The Problem: After installation (which was error free) I can scan single slides or film, no problem. When I install the LS-20 Slide Feeder, the trouble begins. After some slides have been scanned, always after the Auto Focus and exposure steps, the system stops and gives me a Microsoft error. It usually happens around the 4th or 5th slide, but may make it to the 40th slide. No real consistency. It is making me nuts.
Having worked with Nikon, it appears the error is Microsoft generated. After hours with Microsoft Support for hours; other than determining that they know probably less than my mom about scanners. . . . we still have the problem.
Background on Test: This is what I have done to date.
Tried the unit on 4 Different machines with XP Pro.
1 Machine with XP Home.
XP Pro Machines are all at SP3 except 1 that was reloaded from scratch at Microsofts request and moved to SP2 before loading.
I have moved 2 scanners, same problems. .. .
Anybody than can help will have my nomination for SCANNER GOD!
Thanks
I am hoping the resident Genius will come out of the woodwork to resolve some strange happenings with a CoolScan LS-2000.
:bang:
The Problem: After installation (which was error free) I can scan single slides or film, no problem. When I install the LS-20 Slide Feeder, the trouble begins. After some slides have been scanned, always after the Auto Focus and exposure steps, the system stops and gives me a Microsoft error. It usually happens around the 4th or 5th slide, but may make it to the 40th slide. No real consistency. It is making me nuts.
Having worked with Nikon, it appears the error is Microsoft generated. After hours with Microsoft Support for hours; other than determining that they know probably less than my mom about scanners. . . . we still have the problem.
Background on Test: This is what I have done to date.
Tried the unit on 4 Different machines with XP Pro.
1 Machine with XP Home.
XP Pro Machines are all at SP3 except 1 that was reloaded from scratch at Microsofts request and moved to SP2 before loading.
I have moved 2 scanners, same problems. .. .
Anybody than can help will have my nomination for SCANNER GOD!
Thanks