Neither do abject lessons in fence sitting. You can't serve share holders if you don't have customers - its a symbiotic relationship, so I can't agree with that.
If people do not voice their opinion, companies, such as Fujifilm will continue to make decisions that will displease many of its customers (I am aware of the percentage of revenue that film provides to Fuji - 1% still does not mean a lot of dissatisfied loyal customers).
I concede that people need to buy the product and/or vote with their feet, however.