Raid, I'm afraid that's not true where I live. In fact, the people around my lab have no clue about any film process at all. They simply put the rolls in a machine.
Some time ago I wanted a roll of Ilford XP2 developed there in one hour. The girl who took the roll said to me with a straight face: "We don't do Ilford film here"
"Why not, it's C-41 film" I said. "It's the same process for color film.."
"We don't do C-41 film here" she replied.
So, I grabbed a box of film from right there and said "You do, you sell it and you process it. See the roll, it's here: C-41 process."
"Oh, that one..."
Then she spoke to her supervisor...
Of course, before you shake your head in disbelief, remember: these are people working on minimum salary.