Kodak just got back to me. Peops to them for taking care of it.
"Hi,
Thanks for reaching out to us and bringing this issue to our attention. Regarding our XTOL developer that you have we'll certainly get this taken care of for you.
Given the circumstances, we're going to go ahead and get this item replaced for you with new product. For this, we'll just need some information from you. At your convenience, please reply to my email with the following:
* Phone Number:
* Preferred Email Address:
* Your Shipping Address (for replacement):
* Quantity of XTOL for Replacement
Regarding the current XTOL product you have in your care, please feel free to dispose of it as there is no need to return this to us at Kodak Alaris.
We apologize for the inconvenience this has caused you and that our product did not meet expectations. Rest assured that your replacement product will meet all appropriate criteria.
Thanks, and I'll keep an eye out for your response and please don't hesitate to keep in touch if you have any further questions."