help!
Member
The firmware update was successful using an Adaptec 1460 card on Windows XP. Doing a preview fails, I suppose the scanner has at least one hardware issue. I'll do some tests as soon I find some time.
ScanMate drum scanner DIY maintenance, troubleshooting, mods
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marekvesely
Newbie
Thank god I just found this amazing thread about Scanmates at the right time. I'm a 21 year old kid that's absolutely fascinated by drum scanners. I got an amazing opportunity to save a one ScanMate 5000 scanner that has been used in a pro studio for three years (without a problem) and then left in storage for 5 or 6 years. I really want to make sure to do this right. I don't have a direct access to the scanner right now but I'm talking to the original owner/user of the scanner via e-mail/phone and he wants to try to run a "test" scan before handing it to me. I'm little scared that he just dusts it off and try to start it up.
I want to make sure that he knows the absolutely critical steps before trying to operate the scanner after all these years in (hopefully somewhat clean) storage. I went through the owners manual and I have some clue about the maintenance but would some of you be so kind to quickly sum it up for me so we don't completely mess this first step and brake this amazing piece of hardware? There's gotta be some things that can brake it without a blink of an eye.
Thank you so much! If all goes well, I want to get it up and running and start to help out other film shooters with high-resolution scanning film around my area (and also try to carry on the drum-scanning knowledge for a younger generation!).
I want to make sure that he knows the absolutely critical steps before trying to operate the scanner after all these years in (hopefully somewhat clean) storage. I went through the owners manual and I have some clue about the maintenance but would some of you be so kind to quickly sum it up for me so we don't completely mess this first step and brake this amazing piece of hardware? There's gotta be some things that can brake it without a blink of an eye.
Thank you so much! If all goes well, I want to get it up and running and start to help out other film shooters with high-resolution scanning film around my area (and also try to carry on the drum-scanning knowledge for a younger generation!).
Netsoft2k
Well-known
The best thing that you can do is to indeed turn it on and test it out. Unless it's broken, you won't break anything by turning it on for testing. What you may need to keep in mind is that the scanner may be out of calibration from sitting idle. You will most likely need to clean and oil main movements before using it regularly and to get best results.
Make sure that the scans show information in all three channels and that you are able to perform a white calibration and focus calibration. If these things pass, then you have a great unit to start running.
Last thing is the obvious point that don't force anything (mounting / removing drum). Also make sure you are ready to hit the off switch on the scanner if you hear abnormal sounds (loud humming is expected and potentially normal but clicking anywhere is not).
Good luck!
Pali
Make sure that the scans show information in all three channels and that you are able to perform a white calibration and focus calibration. If these things pass, then you have a great unit to start running.
Last thing is the obvious point that don't force anything (mounting / removing drum). Also make sure you are ready to hit the off switch on the scanner if you hear abnormal sounds (loud humming is expected and potentially normal but clicking anywhere is not).
Good luck!
Pali
marekvesely
Newbie
Thank you very much Pali! This is somewhat reassuring 🙂 I'll make sure the scanner gets cleaned as much as possible, tested. I'll also try the white and focus calibration before taking the scanner home. Is it possible to do these calibrations via the scanning software (I assume you can because the owners had to do these calibrations often, right?) or do you need to get into the service mode and do these calibrations via commands?
My fingers are crossed! It would mean the world to get it up and running. Do you know if ABC-scan in Denmark still does some sort of a support for the hardware parts (if something would be really broken..)?
Thank you!
My fingers are crossed! It would mean the world to get it up and running. Do you know if ABC-scan in Denmark still does some sort of a support for the hardware parts (if something would be really broken..)?
Thank you!
Netsoft2k
Well-known
You're very welcome. You can perform both calibrations directly from the software and they are very straight forward. Find it in the menu of the program and you'll see it.
ABC scan is still around so yes, you can be at peace that help is still available. You would be surprised how much the folks here on this forum know as well 🙂
Where are you located?
Pali
ABC scan is still around so yes, you can be at peace that help is still available. You would be surprised how much the folks here on this forum know as well 🙂
Where are you located?
Pali
marekvesely
Newbie
Awesome. Thank you again. I'll know more about the current state of the scanner early next week from the owner. Good to know that ABC-Scan folks are here to help (but I imagine not exactly a "cheap" support). I'm so glad for this community - just read this thread all the way to page one and the support and help is outstanding.
I'm based in Prague, Czech Republic. Pretty much the center of Europe.. so somewhat decent as far as the potential support around. I can get the KAMI products from Germany easily and if I would indeed need the support from ABC Denmark I think that's also easily doable via shipping (like the electrical parts, motherboard etc.).
EDIT: Also this exact scanner used to run on Macintosh in the lab but I plan on running it on my high-end Windows 10 machine. I found a really great local deal (literally for 1.5$) on a fully working Adaptec AHA-2940 PCI card so that should work out well. Plus the software / drivers are still easily available for download. Do you run your ScanMate on latest Windows via SCSI PCI card or do you have an older dedicated computer?
I'm based in Prague, Czech Republic. Pretty much the center of Europe.. so somewhat decent as far as the potential support around. I can get the KAMI products from Germany easily and if I would indeed need the support from ABC Denmark I think that's also easily doable via shipping (like the electrical parts, motherboard etc.).
EDIT: Also this exact scanner used to run on Macintosh in the lab but I plan on running it on my high-end Windows 10 machine. I found a really great local deal (literally for 1.5$) on a fully working Adaptec AHA-2940 PCI card so that should work out well. Plus the software / drivers are still easily available for download. Do you run your ScanMate on latest Windows via SCSI PCI card or do you have an older dedicated computer?
Netsoft2k
Well-known
I run mine on Windows 7 64 Bit and would guess that it'll work fine on Windows 10. You will need to run CQScan with administrator access so it can read the SCSI chain.
Good luck.
Good luck.
nagya
Member
Dear members. I would like to find Color Quartet software for my os x 10.3.
Can anyone help me?
Thank you.
Can anyone help me?
Thank you.
nagya
Member
help!
Member
Is it possible to use this adapter (RJ45 male to USB female) to get a connection to the monitor program port:
http://www.ebay.com/itm/1pc-USB-auf...177773?hash=item1c7f7ff9ed:g:VmIAAOSwWxNYyDAn
http://www.ebay.com/itm/1pc-USB-auf...177773?hash=item1c7f7ff9ed:g:VmIAAOSwWxNYyDAn
help!
Member
Can someone post some pictures of disassembled ScanMates?
Netsoft2k
Well-known
Software can be found on ABC-SCAN's website at:
http://www.abc-scan.dk/International/Downloads/download.htm
This is most likely due to dirty optical path. You will need to clean the lens, fiber optics, and dichroic mirrors. I wouldn't recommend cleaning anything other than the main lens if you are not comfortable. You can break fibers and/or mess up focus easily. Read the service manual on how to clean the lens. It should help and also note that wet-mounting helps as well.
Pali
Netsoft2k
Well-known
This will most likely NOT work. You need a serial to USB converter and then build a cable from the serial port as posted in this thread. I used a cheap Serial to USB converter from Microcenter (local store in US) or you can get one from ebay or amazon.
@Netsof2K
Is this for SM5000 or SM11000 (#370)
Perhaps a cheap filter filters too much?
EDIT:
Here are some pics of my SM5000.
These are all from my SM 5000.
The filter is cheap but not really of poor quality. It is doing as it promises which is cutting infrared light which the Scanmate's PMTs pick up and cause the red cast in shadows. Unless you are experienced with technology boards, I do not recommend replacing the filter. I know a few people who have changed the filter and every single person needed to adjust the PMTs which is a complicated process.
Good luck and let me know if I can help with anything else.
Pali
nagya
Member
Thank you Pali,
Where can I find manual about cleaning these elements?
The cq works only with dongle..Can I buy somewhere?
Netsoft2k
Well-known
Sheel and I have started a website dedicated to analog photography processes including drum scanners. You can access the early version of the website that includes links to Scanmate Service Manuals: www.analogfilm.camera
What version of the dongle do you need? Mac or PC? Check with ABC-Scan as they may have some or also check ebay.
Pali
nagya
Member
Thank you Pali the service manual.
I cleaned the lenses but after cleaning the scanner starts making horizontal green lines. What could be a problem?
Attachments
Netsoft2k
Well-known
This is most likely not related to cleaning the lens but there is a very small chance that you may need to recalibrate apertures.
Before you do that, try doing white balance calibration and also cleaning the bulb contacts. Use a new bulb if you have one and let me know if this resolves the issue.
Also scan using different apertures and see if this only happening for some apertures.
Pali
help!
Member
Thanks for your reply. The range of the R1617 tubes ( #540) is from 300 nm to 850 nm (see https://www.hamamatsu.com/us/en/R1617.html). As far as I know, IR is >700 nm and UV < 400 nm (see https://en.wikipedia.org/wiki/Light#/media/File:EM_spectrum.svg). Can you confirm that the filter available on ebay (item number 281437567116) fits well for the ScanMate?
Spectrum Parameter:
Tavg >95% @440-620nm
T =50% @648+-15nm
Tavg <= 1 @ 700-1000nm
T： < 1％ @ 1050nm
(http://www.ebay.com/itm/Pair-Camera...V-IR-Blocking-Filter-/281437567116?rmvSB=true)
Where the red colour cast an issue in the 90s when the ScanMate was new?
Netsoft2k
Well-known
That is the same filter that I used so yes, it will work but you will need to find a way to secure it right on top of the fiber cable. Many ways to do it and most prefer to just make a tinfoil padding around it so it stays in the center.
I am not sure if the red cast issue was also noticeable when the scanners were new since I didn't get my first drum scanner until 2015. I do however thing that it is possible that the filter coating may have deteriorated over time under bright light/heat from the bulb.
Pali