Stolen Elmarit 90mm

[DxPhoto]

Just let u guys know someone stole the Elmarit -M 90mm lens from me last friday. I bought it from the ebay and the UPS left it by the door without me signing the package. Someone took the package. the serial # is 3898731. Hope it can be recovered. .. It took me a while to come up the money to get a new lens and I got it and I didn't even see the lens before it was stolen.

 

[Chriscrawfordphoto]

was it shipped insured?

 

[Beemermark]

About a month ago I had a very nice Minolta CLE stolen the same way. I had sent it in to get cleaned and it was sent back, via, UPS with a signature required for delivery. Instead UPS threw it on the porch about 7 PM on a Friday night with no one home. The repair shop didn't notify me that they had shipped it so it took a week or more before I found out it was gone. I guess paying extra for signature confirmation is a waste, at least with UPS. Yeah it was insured, I got $450. Of course I had about $600 in it.

 

[astroman]

Sorry to here that,UPS sucks.A couple of years ago they left my new laptop sitting on my out side step all day.I was lucky it wasnt stolen.I phoned UPS they told me they have the option to leave a package outside if nobody is home.Make a claim and give them hell.I Have not used USP since. Good luck

 

[colyn]

I've never had that problem with UPS...Fed-Up on the other hand.......

 

[wontonny]

I had a 50 cron stolen from me when it was shipped via UPS. Called the claims dept and got my money refunded.

 

[David Murphy]

UPS will bluff and bluster, but I think they are on the hook for the money. It left point A and never got to point B - pretty simple. I had Allstate once tell me they were not responsible for the damage to my truck that their client caused when he rear ended me - it was all bluff and bluster in hopes I'd just fold my tent and leave.

 

[Roger Hicks]

I had Allstate once tell me they were not responsible for the damage to my truck that their client caused when he rear ended me - it was all bluff and bluster in hopes I'd just fold my tent and leave.

Dear David,

In my (mercifully limited) experience, US insurance companies are even worse than English ones for this sort of thing (no mean trick).

Last time it happened to my wife, she said to then, "There's no point in discussing this. I'm seeing my attorney later today, about something else, and I'll place it in his hands."

They called back half an hour later, 'regretting the misunderstanding...'

What I tend to do is write to them, complete with the letters after my name:

Roger W. Hicks, LL.B., F.R.S.A.

That often speeds things up, too; including the F.R.S.A. (Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce) is substantially irrelevant but suggests that I always sign my name like that, i.e. I'm not threatening them AT ALL.

Cheers,

R.

 

[Roger Hicks]

An earlier post seems to have vanished.

I sympathise with the OP: I (or rather the UK importers) lost a 35/3.5 lens for a Mamiya 645 this way. Of course, because they were a big company with a lot of business for the shipper (I forget which one it was), it was sorted quite quickly...

I now prefer the post office and a PO box.

Cheers,

Roger

 

[Beemermark]

Just to clear up a misunderstanding on this thread. The shipper can request that the package is only delivered to a person at the address and that a signature is required. You can even request that no one but the recipient sign for it. USPS, FedEx and UPS all have this option and it's an extra charge. If no one is home to receive it the delivery person is supposed to leave a note on the door instructing you to pick it up at the shipper's office. USPS is pretty good at this. I believe FedEx and UPS are more concerned how many packages they can deliver and don't always check the paperwork, thus the delivery person just throws it at the front door, like the newspaper. Walking up, ringing the door bell, getting a signature or filling out and leaving a from takes too long. For the guy that left my Minolta to be stolen I hope they take the money out of his check.

 

[Beemermark]

Another note, In 30 years of shipping high priced stuff in the US I think the post office does the best job. They used to lose more than the other two but not that much. With the new ways of tracking I don't think many things get lost or stole anymore. The only problem with the Post Office is the insurance rates are very high. Also if you have to file a claim it takes forever and a day, however they always go with the insured value, unlike UPS and FedEx who gives you what they think it is worth.

 

[sepiareverb]

My sympathies on the lost lens DXphoto. I hope between the shipper & UPS you get another. A relationship with the driver can be your best tool when dealing with UPS- but I guess in most areas there's more than one driver delivering to you.

In rural areas Fed Ex Ground can be quite the opposite- unwilling to deliver to me since I live too far off the beaten path. The last Fed-Ex Ground driver on my route would simply not deliver to me. I'd get a call saying that he'd tried but nobody was home, so it was at the Fed-Ex location awaiting pick-up. One last time I tracked the package, saw it was on the truck for delivery as of 6:10am and stayed home waiting. I re-checked at noon and saw that it had been returned to the Fed-Ex location at 9 am, as undeliverable. I've been there to pick up packages many, many times that they simply would not deliver- it is 45-50 minutes away. We've since got a new driver, and more often than not I get a call asking me to meet him at the Post Office in town. Very annoying, when one ends up paying for shipping only partway to the destination.

DHL will only deliver to my area once a week- an 'overnight' repair to my laptop took ten days.

Both my current and previous UPS drivers and my current Fed-Ex Express driver are top-notch, we have arranged safe locations for packages should no-one be home and if I'm expecting something I'll stop if I see the truck in town to save them the ride down my long dirt road.

 

[gb hill]

I"ve got a 125 lb. Rottweiler in my front yard. Don't nobody come into my yard. He isn't mean but they don't know that. He will bark at you & jump on you wanting you to pet him.😉 Sorry about your loss.

 

[oftheherd]

UPS will bluff and bluster, but I think they are on the hook for the money. It left point A and never got to point B - pretty simple. I had Allstate once tell me they were not responsible for the damage to my truck that their client caused when he rear ended me - it was all bluff and bluster in hopes I'd just fold my tent and leave.

Well, hopefully it won't happen to anyone reading this. However, if it does, your own insurance company will pay and subrogate. Insurance companies tend not to argue with other insureance companies.

The only downside is your company knows you have been in an accident. They normally won't if you only deal with the offending company.

Lawyers are a big help too. The first time it happened to my wife, I tried to be honest and fair. I am still honest, but fair has taken on a new meaning.

Since, I have learned to contact a lawyer as soon as possible. It now only ensures a payment, it normally doubles it. If you try to deal only with the offending company, it won't work out that way. They are paid to get their company off as cheaply as possible.