The Mint Condition Myth: Why you can't always trust sellers' descriptions

The Mint Condition Myth:

Why you can’t always trust sellers’ descriptions

By Jason Schneider

“I did my best,” is one of my least favorite expressions, not only because it smacks of self-justification, but because it’s flat out wrong about 99.97% of the time. The time-honored seller’s equivalent, “Mint Condition,” also sets my teeth on edge because the term is frequently misapplied and has become increasingly debased of late. “Mint” as a descriptor originated among numismatists (aka coin collectors) and it refers to the condition of a coin as it left the mint, a metaphor for absolute perfection. So, a camera described as “Mint” should be flawless and pristine, presumably in the exact same condition it was when it left the factory. rs=w:1440,h:1440.jpg - Click image for larger version  Name:	rs=w:1440,h:1440.jpg Views:	0 Size:	20.8 KB ID:	4751585
Leica IIIg "Mint"? Not quite. Note brassing around the edge of the rewind knob.

Well, based on perusing thousands of listings on eBay and retailers’ online sites I’d hazard a guess that less than 5% of the cameras posted as Mint truly are. Ironically, the incriminating evidence to the contrary can usually be found in the posted photographs of the merchandise. Indeed, that’s why it’s crucial for buyers that these photos are sharp, detailed, and comprehensive, and show the camera from all sides, and inside if possible. The general rule for buyers: Believe what you see, be skeptical of what they say, and if you have any doubts, don’t buy it unless it comes with a no questions asked full refund return option (less the cost return shipping, which is usually borne by the buyer). This is just a 21[SUP]st[/SUP] century update of the ancient Latin dictum, caveat emptor.

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Leica IIIg "Mint" Close, but there's a small scratch on the edge of the top plate in front of the film wind knob.

How about “Near Mint” and “Minty?”

Even the most upstanding and honorable sellers now tend to trip up when they describe their wares as “Mint,” because over the years the very concept has eroded to the point where any camera that’s in better than average or “Very Clean” condition appears to qualify. As an ink-stained wordsmith I know this is BS because “Mint,” like “Unique,” is an absolute term that doesn’t admit of degrees—either a camera is “Mint” or isn’t. So, in the attempt to confer the aura of “Mintiness” on objects that are less than pristine, sellers have come up with a number of clever descriptive dodges. By far the most popular is “Near Mint,” which suggests “exceptionally clean, but not flawless.” This a lot better than falsely listing it as “Mint,” but it’s not a perfect solution because flaws considered minor by seller might be deal breakers for the buyer (e.g. you might be willing to overlook a small scratch, but not a small dent). Again, the proof is in the posted pictures, the closest online equivalent to examining the camera in person. Warning: Make sure all significant parts of the camera are visible in the photos—not every seller is conscientious in showing defects, such as a scratched bottom plate or a wrinkled shutter curtain. If the price is low enough you may be willing to take a chance on an “As Is” purchase, but if you’re not satisfied when the camera arrives it’s on you.

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Leica IIIg "Mint" This is the real deal, a truly Mint example offered by a leading Japanese retail site.

While terms like “Near Mint” or “Almost Mint” can be used deviously to lure buyers, at least they motivate folks to check out the seller’s posted photos very carefully. The same is true of “Minty” the nauseating equivalent of the used car salesman’s “Like New.” There’s something effete and precious about describing a camera as “Minty,” and that turns me off and makes me less likely to buy it. But if a “Minty” camera appeals to you, check it out and see if you can live with its flaws.

What ever happened to “Excellent?”

The main problem with all verbal descriptions is that they’re inherently subjective. In other words, your “Very Good” might be my “Good,” and your “Fair” might be my “For Parts Only.” The implicit solution is, to quote the original ancient Chinese aphorism so often mistranslated by one order of magnitude, “A picture is worth 10,000 words.” What about “Excellent,” a term that used to be a concise way of saying, “In clean, functional condition without major cosmetic flaws?” Well, sad to say, over the past 5 years or so, good old “Excellent” has acquired a plague of plus signs that I guess are supposed to denote varying levels of excellence. But is a camera advertised as “Excellent +++++” or “Excellent Plus 5” in demonstrably better shape than one labeled “Excellent ++” or “Excellent +++”? Possibly, if it’s offered by the same seller, but there’s no universal standard for how many plusses to add or exactly what they mean, so the whole plus sign thing, perhaps initiated to provide greater clarity, just sows more confusion.

Kudos to the unnamed eBayer who forthrightly listed his battered Rolleicord as “Junk” and to another who threw up his hands,honestly admitting “What you see is what you get. I don’t know anything about cameras or if this thing works or can be fixed.” Actually, “What you see is what you get” is a principle that applies to virtually anything you buy online. That’s why you should take all verbal descriptions with a few tablespoons of salt, and buy things “As Is” only if you’re prepared to forego the purchase price.

However, claiming to know nothing about the dragged behind the truck broken Hitchcock MacGuffen can also be a way of a deceiving the buyer into believing the seller “didn’t know” and so can’t be held responsible This especially applies to eBay “no returns accepted.”

On any selling platform a dedicated thief can play the system successfully most of the time. After all, theft is what they do. Protect yourself as the buyer by using a strong buyer friendly credit card that will likely be on your side. As a seller, it’s probably best to stick to the boundaries of your own country on the big sales platforms, and only ship to the approved shipping address, regardless of what imaginative story the buyer comes up with to ship to another address. If you are selling very expensive items (whatever that is to you), be aware that thieves can NOT reroute UPS Ground to another address, unlike practically all other types of faster shipping.

Look at the seller’s feedback. Over 1000 perfect feedback probably means the seller can be trusted. But watch out when all the seller’s feedback is for toys or books and suddenly the same seller is selling new in the box Leica Ms for a starting bid of $100 – that just screams hacked account most of the time.

Of course, any great seller can make mistakes, but the truly great sellers quickly acknowledge and correct mistakes at their cost.

All of that said, most any seller or buyer can be out to get you. That’s why I never leave my Cheyenne Mountain inspired nuclear shelter without my convoy of armored black Hummers.

Practice safe internet buying the way I do. My true last and best internet defense is only buying used and vintage items that only have the seller’s guarantee to be “eBay New +++” (smirk)
 

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Some of the best ebay buys for me have been items with poor photos, by sellers who don’t know much about what they are selling. “This was my uncle’s and it’s untested…” etc etc.

Got a black paint M2 this way for $900, and an 8 element Summicron for $500 from the same seller.

DSC07029.jpg by robertjag, on Flickr
 
I haven't bough from KEH yet, but I will say, one thing that has held me back is the lack of pictures and relying on their condition scale even if its conservative on grading. I guess I'd like to see a picture of something and not a stock photo and buying something from them feels like a gamble.

With the Japanese sellers, while there is some sketchiness out there, I've gotten decent items and they do take clear photos of the items in question. Just have to actually read the listing in full to see their description. Haven't really gotten burned yet, but have had a few minor issues, like stiff lens focus on my Canon LTM 35mm F2.8 or in the Leotax I just bought from Japan, missing a screw on the rewind knob and having to align the rangefinder.

I do feel this day and age with camera phones being decent, there shouldn't be excuses for poor photos, but I've gotten good deals as a result of bad photos so I can't complain too much (looking at the 80 dollar Mamiya 645 1000s I have that worked minus a seized battery cover on the finder). But those are local deals via offerup and marketplace so I can meet up and touch and look at the item to make sure.

On ebay, I am more wary on sellers non testing items, and they have a bunch of other camera equipment for sale too, but like it was mentioned, if they have other items for sale that isn't camera equipment then I'll take that chance.

On selling, I try to be honest and explain all issues and defects along with clear pictures, so far no returns or complaints, though I listed on ebay a bunch of vintage zoom lenses with various issues, I just want to get rid of them, so far no bites...not sure how to get rid of those outside of donating them to the big thrift store near me.
 
I don't mind KEH not showing actual photos because they have an easy return policy and 6 month warranty. Not to mention free shipping (easy to hit the $75 order threshold.) Nearly every purchase has been better than expected.

I've had good luck with Japanese sellers, they have all been reliable, although their descriptions are essentially useless (everything appears to be variations of either EXCELLENT or MINT, regardless of described or visible flaws.) Photos are generally exemplary, however. Interesting how all the Japanese listings look like they are from the same seller...all items are arranged similarly in photos, and similar text format and phrasing ("All you can see on the picture will be included in a set of a package.") Last purchase was described accurately except the LCD in the viewfinder was unusable due to bleed...the seller missed this, but refunded and paid return shipping.
 
I don't mind KEH not showing actual photos because they have an easy return policy and 6 month warranty. Not to mention free shipping (easy to hit the $75 order threshold.) Nearly every purchase has been better than expected.

I've had good luck with Japanese sellers, they have all been reliable, although their descriptions are essentially useless (everything appears to be variations of either EXCELLENT or MINT, regardless of described or visible flaws.) Photos are generally exemplary, however. Interesting how all the Japanese listings look like they are from the same seller...all items are arranged similarly in photos, and similar text format and phrasing ("All you can see on the picture will be included in a set of a package.") Last purchase was described accurately except the LCD in the viewfinder was unusable due to bleed...the seller missed this, but refunded and paid return shipping.
Agreed on KEH. Also, I do believe their ebay listings show the actual listed item.
As to the sameness of the Japanese sellers' sites, I stumbled on something on one site that indicated that there are templates available that are in common usage amongst the sellers. Where or how they access them, I don't know, but I actually like the uniformity. It makes searching and evaluating simpler.
 
Agreed on KEH. Also, I do believe their ebay listings show the actual listed item.

Yes although I think their ebay listings are mostly lower end gear, 'ugly' grade, etc.

As to the sameness of the Japanese sellers' sites, I stumbled on something on one site that indicated that there are templates available that are in common usage amongst the sellers. Where or how they access them, I don't know, but I actually like the uniformity. It makes searching and evaluating simpler.

True.

I remember when Japanese sellers started listing on ebay, it was back in 2010-2011 time frame. Nowawdays, many specific items are only available from Japanese ebayers, with none (or very few) available from USA sellers.
 
Rather than even try to evaluate what someone's rating might mean, I usually just ask 'What is your return policy in the event that I find the camera (or other piece of equipment) unsuitable?'

If they say, "no returns" I offer them half the listed price.
If they say, "no problem, just let me know and I'll refund your money" I negotiate a fair price.

Amazingly, about half the 'No returns" sellers have accepted my price, and what they sent is generally in very good condition; perfectly usable and often just fine cosmetically. I've occasionally sent one an additional amount of money if I felt that they'd taken too little for an item through ignorance.

G
 
I bought a number of things from KEH once upon a time (in the later 90s and early 00s). The last thing I recall buying from them was/is my Leica M4-2 body, listed in BGN condition, for $720 in 2012. When I received it, I'd rate its cosmetic condition as above average and mechanical condition as fair: it needed the rangefinder/viewfinder dismantled, cleaned, collimated, and calibrated. That cost me an additional $100 via my local tech, who checked the shutter as well and found it to be a touch slow at 1/500 and 1/1000 second times*. He recommended a shutter overhaul "when I got to it". 11 years later, it's still working well enough...

* The brake is going ... it's faster at one end of the exposure than the other so at 1/1000 second there's a small gradient of about 0.3 EV across the frame. Yeah, I'll get it taken care of some time soon.

KEH was always fair to deal with; they offered to have the camera serviced for me, but I felt that since they had underrated the camera's condition by a good bit, I could afford the $100 and have my own technician take care of it for me.

I haven't had the occasion to do business with them in recent years, but they seem a good, solid vendor.

G
 
Thanks for your kind words. From the mid ‘50s (when I started reading photo mags) to the mid ‘70s I liked Modern better too (which is why I joined the staff in late 1969) but after 1987, with Burt Keppler as Editorial Director, Pop Photo pulled ahead, and, sadly Modern went belly up in 1989. Tumultuous times and a tragedy for Modern’s staff.
 
I never sold any camera gear just like changing hats. They were gone or given away or part exchanged for something better in terms of system. I had sold a Nikon lens and it was sold for little money and sold on a deposit term. I guess buying on line is somewhat risky unless you know the seller. I agree on the original post . All the terms as "Minty" "excellent' "New old stock" "Spare and repair ' can be justified sometimes throughout a whole series of images of the listing. But I guess those "digital gears of cameras' have always a risk. I once bought a Leica M8 from a very very reputed dealer . It was mint plus and the very day I got it and back home the camera shutter jammed. I could not click any single test shot so It had to go back to Germany for putting on the surgical bench to get the shutter released and fixed.
 
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