BillBingham2
Registered User
I doubt that Leitz would have grown much following among pros if their response to the average knocked about camera had been a "sorry Sir, we know that this is supposed to be a professional camera, but the top cap on yours is bent and only Wetzlar may engrave the numbers, so you'll have to wait six weeks for the next boat".
If they took that approach I'm sure you are right. But.....
If they took a few minutes to hammer out the top enough to get it working, put her back together and test it well. That is what most pros want, working NOW! Then ordered the top with the same serial number from Home Office. When it came in asked them to come back for a short swap out of tops and a reduced price CLA. That might work better with not to much more effort. Years ago Nikon Professional Service had loaner "Stuff" while your camera/lens was in getting fixed that worked very well.
They could also have a parts camera to scavenge/harvest from as a short term solution. Perhaps even a loaner camera that is older but close enough to get the Pro up and running again.
B2 (;-?