I was having a little holiday coffee this morning with Santa and saw a Konica C35MF on internet that I thought I might bid on. After the first cup kicked in, I went and checked my camera shelf; look what I found there. Kinda like a christmas present without having to buy anything LOL.
My parents' coffee machine is broken so here's my first Leica (arrived in the post a couple of days ago) with some Twinings tea and Nutella on toast.
The strap is currently two lengths of string. Does the job surprisingly well.
Take it back to where you bought it and see if they have any repair facilities. It may have to go back to the manufacturers. If you have a good photographic dealer, they may be prepared to repair and clean it for you.
The cost of repair may well be more than the camera is worth, however.
Do you have a personal insurance or a household contents insurance that might cover it?
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