ReeRay
Well-known
The shutter curtain is failing to open on my G2 when firing.
Does anyone know of a repair centre that I can send the camera to.
Thanking you in anticipation
Ray
Does anyone know of a repair centre that I can send the camera to.
Thanking you in anticipation
Ray
sevo
Fokutorendaburando
If you are living in Thailand, Kyocera Japan would be the nearest official repair centre.
See http://global.kyocera.com/prdct/optical/global/index.html
See http://global.kyocera.com/prdct/optical/global/index.html
anthony_semone
Established
Try these folks: www.tocad.com
Sally Wall
Customer Service Supervisor
Tocad America, Inc.
53 Greenpond Road
Rockaway,NJ 07866
973-627-9600 x115
Fax 973-664-2438
ReeRay
Well-known
Thanks to both of you - much appreciated
I had that problem on a G2, TOCAD fixed it, they will do a complete flat-fee service on the entire camera.
anthony_semone
Established
my G2 is in great shape (thanks be) 
Even so, what was the turn-around time for yours?
Even so, what was the turn-around time for yours?ReeRay
Well-known
Sally at Tocad has been in touch and quoted a flat $174 for complete service. Very helpful and I'll take that.
Thanks for the recommendation
Thanks for the recommendation
bwcolor
Veteran
Sally is the person in the know. She handled my RTS III repair. Sent it to Japan and just received the camera back a few minutes ago.
ReeRay
Well-known
What was the time scale for your service?
JeffL
Well-known
Sally was great in handling the repair of my RTS III as well. It of course was sent off to Kyocera in Japan. I would recommend that you somehow get the G2 to Kyocera.
The G2 I sent in took about 3 weeks. I don't know if they forwarded it to Japan.