E-mail address for Zeiss Oberkochen ZI service?

[noimmunity]

I've sent two messages over the past four weeks through the Zeiss website contact page inquiring about service for my Zeiss Ikon ZI ZM. No response.

I used to have the e-mail address of one of the senior engineers in the service department, but cannot find it now.

If anybody could provide this information, I would greatly appreciate it. My ZI needs to go back for service to replace a broken part on the shutter speed dial.

 

[Pioneer]

Carl Zeiss SBE, LLC Camera Lens Division


Camera and Cine Lenses
One Zeiss Drive
Thornwood / NY , 10594
USA



Phone: 1-800-543-1033
Fax: 1-800-488-6351
lensservice.pho.us@zeiss.com

Don't know if it helps but here is my contact info for the USA.

 

[noimmunity]

Thanks!
Maybe they can steer me to the right person in Germany.

If anybody else has a German address, please please please send/post that along!

 

[yoyo22]

I sent you a message. 😉

 

[jdvf]

Hi Jon,

You could try photoservice@zeiss.de.

Greg

 

[noimmunity]

Thanks, I've received a reply from Zeiss.