Ranchu
Veteran
I just got a PM, so I'm out of this thread.
Paypal - 180 day Disputes Now ??
- Thread starter daveleo
- Start date
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Dante_Stella
Rex canum cattorumque
Sorry - I was mistaken about the $100 top end - haven't sold anything worth over a grand for a couple of years - and apparently the maximum amount on which fees are charged has gone up.
Dante
enasniearth
Well-known
Yes they are always looking at the bottom line and how to get there .
None of us sell
Items at that price .
enasniearth
Well-known
Just when I thought irony and double entandre were dead languages at this point in time .
Seriously /people have expectations and standards that are all over the map.
I still stick with the old shutterbug ads rating system .
Most folks have no idea what the condition of a film camera older than them is .
The original post was you have 180 days / 6 months to decide if an item is significantly not as described or not received .
I have probably shredded all the paperwork 3 weeks in / after signature confirmation says delivered , and I think everyone is happy .
daveleo
what?
^ Jees . . . Trust no one.
Ranchu
Veteran
Yes, I just opened a package for a listing for a 15" certified thermometer, package contained a 9" certified thermometer. Guess the seller will be paying shipping back for significantly not as described. Maybe I'll call DAG and see if he can can fix it.
Scrambler
Well-known
eBay, at least here in Oz, is moving to a 30 day complaints window, among other changes. Even before hearing of this split plan I wondered because the new eBay returns policies are completely independent of PayPal and allow for other payment systems to be equal to PayPal.
It's looking more like the 180 days is a move to mirror the credit cards and not at all related to eBay.
It's looking more like the 180 days is a move to mirror the credit cards and not at all related to eBay.
kxl
Social Documentary
This makes sense, given the plan to split off Paypal as a separate company from eBay.
frank-grumman
Well-known
Gee, here's a scenario: get a Leica 240, use it for 5 months, and then file a dispute for SNAD. LOL LOL LOL LOL
goamules
Well-known
As a seller of antiques, I think a catch all phrase with all my sales will help avoid "significantly not as described" complaints. Something such as:
"This 50 year old antique comes with no guarantees for condition or operation. It worked when packaged, but may not work when it arrives due to shipping bumps, changes in altitude and temperature, etc. The shutter may not be accurate, the glass will have dust, bubbles, and minor imperfections and handling marks. The controls may become stiff or non operational during shipping. The body will have minor handling marks, scratches, and tiny dents not noticed by the seller. Again, this is a 50 year old antique, used, and handled for several generations of owners. Consider it to be for display or parts, but if you want you can try to use it."
A couple weeks ago on the large format forum a new member appeared asking about an uncommon antique portrait lens. He had poor English skills, and was very demanding "what it worth....is dis good thing??....how much sell for???" and such. He posted pictures and the ebay number he'd bought. People answered. I notice today the same lens is back for sale from the original owner, due to "unpaying buyer." Obviously Mr. "What it Worth" didn't do his research before buying, but took the easy way out and just didn't pay. THAT'S the type of people sellers have to deal with in this international, Internet market. Those same unethical techno-freaks will be the ones contacting paypal 5 months after buying something. It's happened to me with the 15 day, then the 30 day, then the 45 day eBay/Paypal "decide if you like it period." It will happen for the 6 mo. one.
"This 50 year old antique comes with no guarantees for condition or operation. It worked when packaged, but may not work when it arrives due to shipping bumps, changes in altitude and temperature, etc. The shutter may not be accurate, the glass will have dust, bubbles, and minor imperfections and handling marks. The controls may become stiff or non operational during shipping. The body will have minor handling marks, scratches, and tiny dents not noticed by the seller. Again, this is a 50 year old antique, used, and handled for several generations of owners. Consider it to be for display or parts, but if you want you can try to use it."
A couple weeks ago on the large format forum a new member appeared asking about an uncommon antique portrait lens. He had poor English skills, and was very demanding "what it worth....is dis good thing??....how much sell for???" and such. He posted pictures and the ebay number he'd bought. People answered. I notice today the same lens is back for sale from the original owner, due to "unpaying buyer." Obviously Mr. "What it Worth" didn't do his research before buying, but took the easy way out and just didn't pay. THAT'S the type of people sellers have to deal with in this international, Internet market. Those same unethical techno-freaks will be the ones contacting paypal 5 months after buying something. It's happened to me with the 15 day, then the 30 day, then the 45 day eBay/Paypal "decide if you like it period." It will happen for the 6 mo. one.
Ranchu
Veteran
I have since acquired another thing that will be going back tomorrow, described as tested and working which was neither, and two things that were as described and I'm happy about. So 50% lies, like it's always been.
Scrambler
Well-known
Remember,folks, this is PayPal, not eBay. EBay's policy, at least in Oz, is moving back to 30 days. I think it would be very unusual to find the payment agency (PayPay) issuing a refund when the marketplace (eBay) is refusing it due to being out of time. EBay are having to have their own refund policy due to the upcoming divorce from PayPal.
goamules
Well-known
There should be no refunds for antiques over a 3 day period. The idea you can by a 20, 40, 75 year old camera, and it will work like new, is preposterous. Buyers don't expect that with old cars, pocketwatches, or any other mechanical device. Photographers are the pickiest buyers on the planet. "I want to return this 80 year old Leica Hecktor...the seller didn't say it had a funny smell to it...." Paypal is catering to idiots. A smalltime seller of antiques should not be held to the same standard as a multiBillion dollar store like Walmart, that can absorb the 5% per capita wackos. I think we've heard from a few of them in this post recently. Sheeze.
goamules
Well-known
Just for an experiment in how hard it is to be a smalltime seller, go to a yard sale this weekend. Randomly pick about 10 items to buy, that you don't know about, but appear to be old and quality. Now, try to describe them accurately, and test them for functionality, as you post them on ebay. Recommended items are:
Hygrostatic Control Pump
Simpson 260 meter
Wooden weather vane
Vintage looking petrochemical metal sign
Small electric motor connected to some device
etc., etc, etc.
The point is, expecting a seller to be an EXPERT at everything they happen to sell is unfair and ridiculous. The BUYERS are the experts, the Sellers have no clue what they have. Buying, trying, then returning is just unfair and unethical. You are buying on a virtual yard sale. You take the risk, when you get these things for super cheap prices. The typical negative feedback on ebay is on a less than $10 item. Bunch of clueless whiners. Enjoy selling to them, I'm going to quit Ebay.
Hygrostatic Control Pump
Simpson 260 meter
Wooden weather vane
Vintage looking petrochemical metal sign
Small electric motor connected to some device
etc., etc, etc.
The point is, expecting a seller to be an EXPERT at everything they happen to sell is unfair and ridiculous. The BUYERS are the experts, the Sellers have no clue what they have. Buying, trying, then returning is just unfair and unethical. You are buying on a virtual yard sale. You take the risk, when you get these things for super cheap prices. The typical negative feedback on ebay is on a less than $10 item. Bunch of clueless whiners. Enjoy selling to them, I'm going to quit Ebay.
I know there are instances when the eBay item not as described has a serious of fatal flaw that justifies return... essentially a fraudulent offering. But minor flaws not in the sale description should be expected from eBay as part of the risk of dealing there. Certainly there are unrealistic expectations from the buyer too, and disappointment when the item arrives.
Look on the bright side... If you got a good deal anyway, now's the time to take/send the item out for tune-up/CLA/repair, and so when that is done you have a decent item that is working as well as it can. Enjoy... You've done your part in returning a "sick" item to full function while supporting your repairer's business. You might be able to tell I've been in this position a few times. 🙂
Look on the bright side... If you got a good deal anyway, now's the time to take/send the item out for tune-up/CLA/repair, and so when that is done you have a decent item that is working as well as it can. Enjoy... You've done your part in returning a "sick" item to full function while supporting your repairer's business. You might be able to tell I've been in this position a few times. 🙂
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