Rogrund
Antti Sivén
I got me a new iMac a while ago (2.7 GHz Intel Core i5, OS X version 10.8.3). I also have a Plustek 7600i that I used with my old iMac.
I just downloaded the latest version of VueScan, but when I connect the scanner to the iMac I get this message: "VueScan found a Plustek 7600i, but no Plustek software for this scanner was found on your system. Try downloading a driver for this scanner from www.plustek.com."
But I can't find a suitable driver on Plustek's website. What am I supposed to do? I'm sure there are lots of people out there with the same combination of iMac/Plustek/VueScan, so I must be missing something. My computer skills aren't exactly outstanding ...
I just downloaded the latest version of VueScan, but when I connect the scanner to the iMac I get this message: "VueScan found a Plustek 7600i, but no Plustek software for this scanner was found on your system. Try downloading a driver for this scanner from www.plustek.com."
But I can't find a suitable driver on Plustek's website. What am I supposed to do? I'm sure there are lots of people out there with the same combination of iMac/Plustek/VueScan, so I must be missing something. My computer skills aren't exactly outstanding ...
kevin_v
Established
If I recall correctly, installing the version of Silverfast that comes with your scanner will install the drivers for OS X. A note: install the latest version from the plustek website after registering – I think there was a driver fix a while ago that improves the quality of the scans.
triger
Newbie
You have to install silverfast software (it contains the necessary drivers). Had similar problem a few weeks ago and it sorted it out 
Rogrund
Antti Sivén
Wow, thanks a lot! I would never have guessed that Silverfast was the missing link.
Now I just need to to get an external DVD drive for the iMac ...
Now I just need to to get an external DVD drive for the iMac ...
Rogrund
Antti Sivén
So, now I've installed the Silverfast software and VueScan seems to be working. But - I only get a white image when I scan. Completely white, with no information at all.
Does anyone have an idea what this could be?
Does anyone have an idea what this could be?
Rogrund
Antti Sivén
Just a little bump - does anyone know why my scans turn out completely blank?
Murray Kelly
Well-known
I'm new to Plustek (8100) and Silverfast and it was up and running Ok until I installed an update for one or the other and got the same message. Upshot was I had to re-install the scanner - that's where the driver is not in the Silverfast suite. In my case, anyway. Probably same with Vuescan.